Starbucks reviews

3.5

57% would recommend to a friend

(85,532 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Mar 6, 2013

You'll never grow old at Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the leadership in a particular department or area of the country, it can be a very rewarding experience. Having had various leadership roles over a 20 year career, the early vision and culture was strong and all partners (employees) worked together as a team to support the company mission and business growth. Individuals were respected, developed and recognized for their contributions, and rewarded accordingly.

Cons

Answering to Wall Street has become the driving force, and it is the politically motivated, competitive, bottom line focused individual who is rewarded, often at the expense of their peers, direct reports and the culture the company "says" it holds dear. This is not unlike many large public companies, just be aware that in many cases, they no longer "walk the talk".

3.0
Jan 14, 2013
Recommend
CEO approval
Business Outlook

Pros

the schedule is generally really flexible. opening schedules are usually from 430-1, closing is usually 2-1030 (depending on the location of course), so you can work around school or anything pretty easy. also, the company is really stable, so you don't really have to worry about being laid off or anything.

Cons

hours are terrible (waking up at 3 am or staying till 1030 is not worth minimum wage). it's turned into a fast-food place (definitely not as fun as it used to be. we used to be coffee experts, make latte art, and care about making amazing drinks! now we're factory robots.. speed, quality, and consistency). also, you pretty much have to be available to work weekends, and the hours of operation don't make it easy to have a social life! you either have to wake up SUPER early or stay pretty late.

4.0
Oct 25, 2012

Love the company dont love the pay

Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere, co-workers, and even love most of the customers.

Cons

Lots of busy work, and not very much financial compensation

Viewing 292 - 294 of 85,532 Reviews

Glassdoor has 91,255 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.