Is State Farm a good company to work for as a Sales Receptionist?

Sales Receptionist professionals working at State Farm have rated their employer with 2.9 out of 5 stars in 81 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Sales Receptionist Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Sales Receptionist interview questions at State Farm .

Does State Farm pay Sales Receptionist employees well?

Sales Receptionist professionals rate their compensation and benefits at State Farm with 3.2 out of 5 stars based on 81 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Sales Receptionist salaries at State Farm.

How happy are Sales Receptionist professionals working at State Farm?

37% of Sales Receptionist employees at State Farm would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Sales Receptionist professionals have also rated State Farm with a 3.1 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (244) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2055 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1202 reviews)); "It's very interesting and you meet great people!" ((in 784 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 585 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 503 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 631 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 319 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 288 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 285 reviews)); "You dont own your book and commissions are low" ((in 175 reviews))

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State Farm

State Farm Sales Receptionist reviews

2.9

37% would recommend to a friend

(81 total reviews)

Jon Farney

21% approve of CEO

36% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.7

Senior management

Receptionist/Sales employees have rated State Farm with 2.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Receptionist/Sales professionals have an average working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Receptionist/Sales professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

81 reviews

1.0

Jun 12, 2026

Misleading job listings and restructuring issues abound

Receptionist/sales

Recommend

CEO approval

Business Outlook

Pros

Recruiter was prompt and professional with communication

Cons

Job was listed as a receptionist, but it was really another sales position. Listed at $20+/hr but actually minimum wage plus commission pay Apparently this company is going through a restructure and yanking health insurance from its agents Most jobs are just keyword spamming the job boards and are non existent

4.0

Jan 15, 2026

good job nice people

Receptionist

Recommend

CEO approval

Business Outlook

Pros

good head agent running the office, agents were very attentive

Cons

rich area so clients could be act a little entitled at times

2.0

Oct 28, 2025

Don't waste your time

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Quick interview Nice recruiter Answered application fast

Cons

They will waste your time Make you think they will call you back for a physical interview but then email you saying you dont fit in their business.

Viewing 1 - 3 of 81 Reviews

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State Farm reviews FAQs

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State Farm

State Farm Sales Receptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Misleading job listings and restructuring issues abound

good job nice people

Don't waste your time

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