Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,775 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (974) , Claims Adjuster (738) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (412) , Account Manager (383) , Sales Associate (367) , Claims Representative (323) , Claims Associate (316) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2085 reviews)); "Pay is good if you stay a long time but then they lay you off." ((in 1208 reviews)); "It's very interesting and you meet great people!" ((in 787 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 587 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 471 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 632 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 325 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 281 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 281 reviews)); "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them." ((in 170 reviews))

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)

Jon Farney

40% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,775 reviews)

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

4.0

May 15, 2026

Good pay and management, but heavy workload at times

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay, management, training, insurance, PTO

Cons

Workload can be a bit much at times.

3.0

May 14, 2026

Good hybrid schedule but management focuses too much on metrics

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule, work hours are work hours there is no expectation to work after hours or unpaid, equipment is provided

Cons

Hybrid schedule is changing from 25% of the time in office to 50% of the time in office and there is nothing being done or offered to assist employees with the transition. Management is extremely metrics based and often feels unreasonable.

1.0

May 13, 2026

Paychecks are the only upside to a toxic culture

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

The only pro that I can honestly say was the fact I received a paycheck every two weeks

Cons

Very unprofessional culture. No work life balance and constantly being micromanaged.

Viewing 28 - 30 of 1,775 Reviews

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay and management, but heavy workload at times

Good hybrid schedule but management focuses too much on metrics

Paychecks are the only upside to a toxic culture

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