State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)
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Jon Farney

39% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

In general, I believe the company truly wants to do what is best for each policyholder. There is a fine line between balancing the idea of being a "good neighbor" with also paying what the policy allows. Most employees and managers are honest, caring, and professional folks who work together as a team to meet the needs of employees and policyholders.

Cons

In the local offices, there are only a few job categories, so opportunities are limited. If you really do not enjoy handling claims or working in Human Resources, the alternative is to relocate to Winter Haven, FL or the home office in Bloomington, IL where there are many more options.

1.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Salary & benefits, good relationships between adjusters in the field.

Cons

Dilbert-like corporate culture, marginalizing of employees, dishonest management, ivory tower mentality of upper management., no loyalty to employees, constant changes for the sake of change, no honest feedback allowed from the employees who deliver your "good neighbor service."

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Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.