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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,800 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      2.9

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      1.0
      Apr 24, 2016

      Team Manager

      Claims team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hopefully the company will turn their customer service philosophy around. They used to be the best in the business but no more.

      Cons

      They do not care about their employees. They will hire you for one position and then move you without warning to another job. They care more about process than they do about customer service. The thought is good process translates into good customer service but that is not true. Everyday we deal with very unhappy customers.

      3.0
      Apr 7, 2016

      Lousy place to work beware

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, located off the freeway.

      Cons

      Lousy management, lousy training, lousy job movement. Students beware they are not as flexible as they say when it comes to working with your school schedule.

      5.0
      Nov 7, 2015

      ABS AND NECHO

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing Necho needs to go away and everything goes thru ABS.

      Cons

      I have found that neither system is user friendly. I do like ABS more than Necho. State Farm needs to get act together and make a better system to use.

      Viewing 334 - 336 of 19,800 Reviews
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      Glassdoor has 21,193 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.