State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
May 21, 2018

No longer employee friendly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pension. This is the only reason many are still hanging on.

Cons

Employees are no longer treated like professionals, work life balance is no longer a priority. When I started nearly 15yrs ago the culture was totally different. It was why I gave up another opportunity with more pay. I did not regret it for about 8-9yrs, then millions were spent on consultants and destroying the company culture, management became more of a revolving door, with leadership who had never worked in the business areas they were tasked to lead. This has lead to a lot of poor insight into business processes and how to really improve them. The paid time off system was changed, screwing tenured employees but giving newer employees more time, which is fine, but tenured employees now cap out lower. Paid sick time was eliminated, it now uses your PTO, then you go on disability through a third party, which is a pain to deal with. They've been outsourcing everything HR and benefit related so the company no longer has any accountability or flexibility in dealing with work life balance for it employees. If you are young, healthy, and have no kids it's not bad place to start. Get them to pay for your degree after just a year so you don't need student loans, then bail and go to work for a competitor. Advancement will be difficult outside of one of the 4 main locations, Bloomington, Dallas, Atlanta, or Phoenix. Notice they located there 3 big new locations in southern metro areas with weak labor laws and lots of people to churn through. This was by design. The pay system used to favor individual performance much more. Now it's tied much more to company performance, or sales by agency, who are technically independent contractors, not State Farm employees. This has cut my raises in half, and annual bonus by 30-40% for the past couple years.

1.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy to put in time-off Encourage academic/insurance development (tuition reimbursement, licensing courses, etc) Beautiful facility Nice coworkers Lots of food days

Cons

THE most suffocating management I have ever encountered Horrible training It’s becoming VERY hard to move out of claims dept; the turnover rate is ridiculous so they have 3-6 month “freezes” that prevent you from going anywhere, and even when there’s not a freeze managers try to keep as many people around as possible. Unrealistic metrics, “transparent” environment means literally everyone knows how good/badly you’re performing as you are asked about your results in front of your team The “restructuring” has made leadership extremely nervous, and they are more than happy to reprimand (and/or terminate) you if you’re one of the weaker team members. All the reviews are 100% accurate. I’ve had employees who have been with the company 15+ years telling newer people to run in the opposite direction, including a manager! It just doesn’t seem to be the type of place it once was. This is strictly from my experience in claims. I have friends who are in other departments (more clerical/administrative, less phone time and do not deal with policyholders) and they love it. If you’re applying for a job in claims, I strongly suggest you reconsider.

Viewing 367 - 369 of 19,802 Reviews

Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.