State Farm reviews

Micromanagement No flexibility or work/life balance Irregular hours (up until 9 PM) Bare minimum training program No consistency on how to do the job

The amount of cons far out way the negative. Claim Associate - Initial Loss Reporting is simply a large call center where you read a script to file customer's home and auto claims. It takes a certain type of person to do this kind of job. It wasn't for me. Employees were treated poorly. Your mandatory 15 minute breaks and 45 minute lunch period were indicated everyday by examining your schedule that was done in colored graphs. You were not allowed to eat at your desk. Focus was on how fast you could finish your calls (13 - 17 min. each), which could be virtually impossible at times. I, and many of my colleagues, felt like we were being treated like elementary school children. Management turnover is high - I had more than 5(!) managers in the time I was there. Although they tout promote your people, my experience was anything but. Pay is poor ($15.50/hr.) which was only boosted from about $13.00 only a few months ago. Others insurance companies pay better. This is only my experience and others in higher up jobs have it much better.