State Farm reviews

Micromanaging employees, constantly mandating overtime, poor work-life balance, metrics based focus on numbers rather than allowing employee to build authentic connection with customers to provide meaningful service. Apathetic attitude towards traumatized customers, and how dealing with them affects employee’s overall mental health. Overtime is typically mandatory and it’s very difficult to get time off which leads to poor morale. Schedules are assigned and you have a low chance of getting something different if yours isn’t satisfactory for you. You might have the chance to request a different schedule about once every quarter, sometimes less often than that. You can request an exception to your assigned schedule but it is a long process to get it approved and it isn’t guaranteed.

Three words describe the current state of State Farm: Nepotism, Paranoia, Narcissism. The nepotism within the company ( A Fortune 50 company located in a city less than 100,000 people, who have families who’ve worked there for generations) breeds contempt from many of the less fortunate employees. But, when those who are lucky enough do get promoted, their bosses scare them into a mental illness state of paranoia to where they now promoting psychopaths into management that have nothing better than to do, but to have 1 on 1’s with you to tell you that you put too many periods or words in a claim file note. It’s a joke. They treat adults like children, regardless of age. Then, after they’ve been in management for a while, they become extreme narcissist. They know there is no where else that people can go in Bloomington, IL and make what they are making with those benefits. It goes without saying, mental illness on both sides of the spectrum runs rampant. There are wide reports of the former CEO being removed from campus due to an argument with how the new CEO has messed the place up. Under Ed Rust, it was a great company; he cared and lead!