State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)
avatar

Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 11, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Decent work/life balance. Decent pay. Big bonuses every year. Hybrid but mostly work from home. We go in office 1 week of every month, typically the same week every month. Rest is worked from home.

Cons

Being on the phones, sometimes you get tired of talking to customers. Rude customers.

5.0
Mar 4, 2026

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

The company sends out a monthly survey, prompting continuous communication and feedback regarding all aspects of working for the company.

Cons

Performance expectation is overwhelming, given all of the responsibilities assigned. Not enough quality reviews.

Viewing 49 - 51 of 1,775 Reviews

Glassdoor has 21,198 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.