State Farm Associate-Claims Support/Claims Support Associate reviews

Helicopter management. Everything is tracked, every second of idle time, every call you make, every message you send on teams. Awful PTO policy. Needing to request almost a year out to get a day you want off. Unforgiving and often rude customers with non stop phone calls. Feels like a call center.

First couple years they will celebrate you like a cult but things will change and the pressure will increase. Company loves to give out awards and those are overwhelmingly new employees to get them to drink the Kool-Aid. The turnover is huge. Even managers turnover at a high rate. Only company I have ever worked for where employees move into management and surprisingly many bail out and go back to their old job. Its because State Farm want employees that will commit for life. You will see a huge employee gap in employees that have been there for decades and those that have been there for less the 3 years. Can't recommend it for middle age or older folks...you will never be State Farm indoctrinated. If you are young and no family, it may be worth the investment to work and bleed the red of State Farm and see how it goes. State Farm clearly wants to bring them in young and dumb...or college kids related to State Farm employees...I see that a lot. It is a cult culture which you will realize around year 3 if you are in or out.