Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,777 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (975) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2070 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1192 reviews)); "It's very interesting and you meet great people!" ((in 778 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 596 reviews)); "The training is great but long and drawn out." ((in 507 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 626 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 317 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 277 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 272 reviews)); "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them." ((in 183 reviews))

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)

Jon Farney

40% approve of CEO

38% positive business outlook

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jan 13, 2026

Stressful

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay Good PTO Bonus

Cons

Stress Micromanagement Overworked Belittled Stressful

4.0

Jan 7, 2026

Great

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits. Depends on the department

Cons

Workload and metrics. Heavy with monitoring

2.0

Jan 6, 2026

Hitting the Iceberg

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Team members are generally supportive and with help each other. Most in-office weeks have team participation events to break up the monotony of claim handling Upskilling opportunities paid for by the company

Cons

Management continues to increase unreasonable demands and metrics to reach goals coming from executives Constant talk of possible layoffs. You will only advance if you network with the right people, but they push the idea you need a degree. Customers scream at you because of the AI. New hires are only taught half of the system processes, so you spend half of the work day cleaning up someone's mess.

Viewing 82 - 84 of 1,777 Reviews

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View all Associate Claims Support/Claims Support Associate Jobs

State Farm

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