Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,777 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (975) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2068 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1176 reviews)); "It's very interesting and you meet great people!" ((in 802 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 573 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 521 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 629 reviews)); "most managers haven’t produced insurance in years and no longer understand what matters to customers" ((in 321 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 276 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 265 reviews)); "You dont own your book and commissions are low" ((in 182 reviews))

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)

Jon Farney

40% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,777 reviews)

Ratings by demographic groups

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Dec 31, 2025

Wouldn’t recommened

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Health benefits but other than that nothing. No one needs their little credit union Enterprise incentive plan

Cons

Micro management Changing goals Hard to reach metrics Rude customers Agents have no clue what they’re doing Many employees have mental health issues due to the job Not enough pay for 130+ claims in your rotation Lots of hoops to jump through just to close a claim Work life balance is nonexistent Unhealthy food options in vending machines it’s disgusting for a Forune 500 company Employees get scraps while agency’s and C suite make millions

2.0

Dec 24, 2025

Be aware

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Too much work and no work life balance

Cons

The higher ups do not care about you or the customers. They simply care about saving the company money

3.0

Dec 23, 2025

Fine job. Not great but not horrible

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

-Flexible schedule -Hybrid schedule -Solid benefits

Cons

-Overwhelming work load -Thrown into the fire after short “training” period

Viewing 91 - 93 of 1,777 Reviews

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State Farm Associate-Claims Support/Claims Support Associate reviews

Company ratings over time

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Wouldn’t recommened

Be aware

Fine job. Not great but not horrible

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