State Farm Associate-Claims Support/Claims Support Associate reviews

Based on numbers for performance Management sometimes

You get told one thing in training and the opposite once it's over. From day one after training your metrics will be discussed. Managers do not have adjusters license yet the will evaluate your work. Their goal seems to be to find what you've done wrong but not talk about the good things as often. I was given feedback about things I had made mistakes on but after reviewing them to try not to do it again I found I didn't make a mistake. They micromanage everything down to bathroom breaks.