Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,778 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (976) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2054 reviews)); "Pay is good if you stay a long time but then they lay you off." ((in 1209 reviews)); "It's very interesting and you meet great people!" ((in 772 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 590 reviews)); "Great training and resources will be setup to do your job with confidence and continuous improvement." ((in 474 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 626 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 323 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 279 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 264 reviews)); "You dont own your book and commissions are low" ((in 183 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,778 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,778 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Aug 21, 2025

Get in, Get out

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

PTO, training was decent, pay was also ok

Cons

Metrics, they are cheap on the wrong things when it comes to how to handle claims.

3.0

Aug 20, 2025

Times Have changed

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Reputable company, good benefits. Pension when I started, no longer available for those who started after, I believe 2021

Cons

Micro management. Work load for the current pay/salary. Work life balance was not only discussed but championed. That's no longer the case. Lack of appreciation for tenured employees.

1.0

Aug 16, 2025

Brutal Job

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Benefits are great but can't get time off

Cons

The training is terrible and different people tell you different things

Viewing 145 - 147 of 1,778 Reviews

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State Farm Associate-Claims Support/Claims Support Associate reviews

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