State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,778 total reviews)
avatar

Jon Farney

39% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,778 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid role and ideal schedule

Cons

Constant change and no time to adapt

1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid sick days (limited) Solid 40 hrs per week (usually)

Cons

Micromanagement on a massive level. Many claims are extremely complex but you still only have a limited time to work on one and move on to the next so you end up leaving the customer hanging with no solution as you move on to someone else. If you don't? Fired.

Viewing 148 - 150 of 1,778 Reviews

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