State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,780 total reviews)
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Jon Farney

39% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,780 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

A real pension plan. Vibrant and diverse workplace. Lots of potlucks.

Cons

First line management is overwhelmed with enforcing granular policies. High level of stress based on inflexible and erratically enforced attendance policies. Extremely limited opportunites for lateral movement. Incredibly inefficient use of vast IT resources.

1.0
Oct 13, 2017

Word is out! Stay away

Recommend
CEO approval
Business Outlook

Pros

They pay you ever two weeks

Cons

Whatever the reason do not seek a job at this place. The entire culture of this place has changed. They have made it clear that everyone is expendable. Of course they do not have the courage to say this to the employees, but once you look within yourself you will determine that they are not stupid, they push you into another job because they know you will quit. No blood on their hands. It use to be a place where you could have a good job and raise a family. Hey management don't you think you owe it to your employees to see their family, I mean you got to see your kids play sports, must have been nice. The are slowly pushing everyone into claims because they know it stinks, they have made it this way. Also nice that you get ride of all departments that are a resource when an employee needs help, bye HR, bye Process, bye IT. Unless you owe a large debt to your bookie, need a major medical procedure, or just a person that enjoys abuse in no way can I recommend you working at any State Farm Claims location.

1.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

The pros of working for this company are as followed: somewhat pays the bills, 401k matching and decent medical benefits.

Cons

The CEO is a huge con to this company. He has come in and has changed everything! His bottom line is the dollar and he couldn't care less about the people helping to bring in that dollar. State Farm has put in place a point system, which is really ridiculous; It has the atmosphere of a production line. No room for growth and advancements. There are little to no positions within the company to apply to or when you do get offered a position, they take it away due to stability reasons. This is a trap, and depending on how you look at it, a DEATH TRAP! State Farm is one of the lowest paid insurance companies in this industry, BUT they bring in the most money. Word of advice, go to training, get your license and go work for another company who pays and value you more. Very Metrics driven, hard to get promotions because the only colors they see are red, green and yellow. Just stay away from this company all together. If you want to be sad, unhappy and an alcoholic, come and join us! A lot of long-term employees have spit out the State Farm Kool-Aid and left, too many bad changes for the worse. But we are only numbers to them, and they don't care. They will just replace us with someone else.

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