Mr. Mecherle founded this company upon customer service and caring for other people and it's being very quickly run into the ground.
Team managers for the most part have no idea what you actually do in your job role and have no respect for employees.
It has even gotten to the point of managers following employees into the bathroom to "see what they are doing" and tell them that there is work waiting. Team managers need to be properly trained on what is or isn't appropriate behavior and act accordingly. It doesn't help that the "metrics" that they use require them to endlessly harass their employees.
In my past few years here, I have seen people fall out from strokes, seizures, heart, anxiety and other health issues and management acts like it's an inconvenience when it happens, no empathy. The reason employees are having all these health issues at work? Stress from unrealistic expectations placed upon them by upper management.
Even if you are carried out on a stretcher, they will still give you "points" for "leaving early." The point system basically gives you points if you are out sick, have a sick child, the school calls and tells you that you must pick up your child early, etc....
There is no flexibility at State Farm anymore. Most certainly no respect for those employees who support it and keep it running. Long time employees (who have worked at State Farm for 15, 20 years are leaving the company (even taking pay cuts) to go to a company that treats them like adults and with respect.
The bottom line: State Farm treats their employees poorly. I would not recommend this company to my worst enemy.
