State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,778 total reviews)
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Jon Farney

39% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,778 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 10, 2017

Claim Specialist

Recommend
CEO approval
Business Outlook

Pros

The only pro is that you get a paycheck.

Cons

They treat employees like factory workers and professional level employees have to clock in on a wall as well as log in on their computers. They administer a point system and with 18 points in a 6 month period, you are terminated. There is no capacity to take time off and if you leave for an emergency, you get points. I worked there over 20 years and the company has changed for the worst and they are losing so much money. The managers are forced to treat people like numbers and they only care about the metrics that have been forced on them. They micromanage every minute of your day and they even look at how many non-business websites you visit each day. There is no work-life balance and the new model that they are using is tearing the company apart. Thanks to the new CEO, he's taking the company down.

5.0
Sep 8, 2017

Love my job!

Recommend
CEO approval
Business Outlook

Pros

Awesome place to work. Friendly people

Cons

I don't have any cons to enter!

4.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. The advancement opportunity is great as well, as long as you are willing to be patient and also work on advancing your education.

Cons

Working on the weekend can be hard because most departments are closed on the weekends, so you spend most of your time being an answering service.

Viewing 1624 - 1626 of 1,778 Reviews

Glassdoor has 21,217 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.