Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,777 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (975) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2045 reviews)); "Pay is good if you stay a long time but then they lay you off." ((in 1183 reviews)); "It's very interesting and you meet great people!" ((in 786 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 578 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 496 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 622 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 321 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 272 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 266 reviews)); "You dont own your book and commissions are low" ((in 190 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.6

Senior management

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

2K reviews

1.0

Jun 17, 2017

The company has changed for the worse. Now treats its employees like children. It's a surreal situation.

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

The employees are wonderful, intelligent and hard working. It was a real pleasure working with them. That's about it for the pros.

Cons

The company is consolidating to just 4 locations in the US. Everyone remaining in the other offices are expendable and are treated as such.

5.0

Jun 15, 2017

Claim Adjuster

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Best Company I've every worked for.

Cons

You have to be close to someone in Management in order to move up. Been their 6yrs and I've notice if your not close to a Superior it's difficult to advance. I refuse to "Brown Nose".

2.0

Jun 14, 2017

They're great...for a corporation.

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Fortune 500 company, pension, 401K, decent benefits and perks, competitive pay, paid overtime, chance for advancement, fair rating system for yearly raises, couldn't find nicer people to work with.

Cons

Disorganization/miscommunication between departments, constant changes made without giving a reason behind it, no work/life balance, VERY high overturn that makes upward movement impossible at times due to low staffing, overly strict processes and strict metrics that do not allow for good claim handling.

Viewing 1639 - 1641 of 1,777 Reviews

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State Farm reviews State Farm Associate Claims Support/Claims Support Associate reviews

State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The company has changed for the worse. Now treats its employees like children. It's a surreal situation.

Claim Adjuster

They're great...for a corporation.

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