State Farm Associate-Claims Support/Claims Support Associate reviews

I didn't have job stability from the minute I stepped foot in the door. On day one, they told me and the others in my training class that our employment was contingent upon us passing three tests; it would've been nice to know before I had relocated! Soon after we had all passed our tests, we were advised that there would be organizational changes and some offices may be closing. I went to "claim school" at corporate in Bloomington, IL and raised my hand while in a meeting among senior management and asked what the reorganization would mean for us and I received a cookie cutter response. Within a few months, we received word from management that our office would be closing and we would have to relocate. I relocated to another office after being promised that there would be ample opportunity for advancement, which was a LIE. From the moment I got there, people started quitting left and right and no jobs were being posted. This has continued to happen and while I left many years ago, I did hear that office is now closing as well. The metrics, "huddles," the huddle boards, "forecasting & scheduling," and management caused me to have nightmares. There was zero work/life balance, as I was always worrying about what kind of bad news they were going to roll out in the next cloak and dagger meeting. I've never been more depressed or anxious in my life than when I worked for State Farm. It caused a lot of issues in my personal life and I would not recommend this company to my worst enemy.

No Work/Life Balance AT ALL Lack of concern for employees and their families. Poor business and claims decisions that are leading to financial loss in those areas.