Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,779 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2090 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1191 reviews)); "It's very interesting and you meet great people!" ((in 797 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 580 reviews)); "Training is great and extremely thought out to help new hires succeed." ((in 489 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 634 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 315 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 280 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 272 reviews)); "You dont own your book and commissions are low" ((in 179 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,779 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.6

Senior management

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,779 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

2K reviews

1.0

Jul 2, 2025

Don’t do it!

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

They offer a great benefits package but compensation is lower than industry average

Cons

You’ll be expected to do the work of 5 people and management is completely incompetent

3.0

Jul 1, 2025

The higher the pay, the more work

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

- mostly remote - benefits - can bid to have national holidays and there is a high chance you will get it if you bid as soon as you can - bonus - overtime during peak times - paid 10 to 12 week training - Monday through Friday schedule

Cons

- in office one week out the month which can be tough if you have a long commute - when there is a salary increase, your workload also increases - in claims, you aren't able to partake in a lot of meetings resource groups have - training was okay - things change weekly and enough time isn't given to adjust to the changes - difficult to get out of claims department

4.0

Jun 28, 2025

Too Much Growth

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Job security and friendly managers

Cons

Poor accountability for underperforming employees

Viewing 163 - 165 of 1,779 Reviews

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don’t do it!

The higher the pay, the more work

Too Much Growth

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