Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,779 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2090 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1191 reviews)); "It's very interesting and you meet great people!" ((in 797 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 580 reviews)); "Training is great and extremely thought out to help new hires succeed." ((in 489 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 634 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 315 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 280 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 272 reviews)); "You dont own your book and commissions are low" ((in 179 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,779 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,779 reviews)

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,779 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jun 24, 2025

It’s a start

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Start into insurance world, hybrid, yearly bonus

Cons

Micromanaging, idle time , going into office

2.0

Jun 23, 2025

Role opens doors, but work is very draining

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Position opens doors for other roles. Benefits are 6.5/10

Cons

PTO is hard to come by, they do not have the best system. Work OVERLOAD, be prepared to be thrown in the fire. Micro management. Too much focus on idle time and amount of calls taken rather than quality of product.

3.0

Jun 21, 2025

Unreasonable metrics/Micro management

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Friendly atmosphere. Decent pay

Cons

Micromanagement and lots of metrics

Viewing 166 - 168 of 1,779 Reviews

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Claim Associate - Auto - Hybrid

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Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

View all Associate Claims Support/Claims Support Associate Jobs

State Farm reviews FAQs

State Farm reviews State Farm Associate Claims Support/Claims Support Associate reviews

State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It’s a start

Role opens doors, but work is very draining

Unreasonable metrics/Micro management

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