Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,779 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2100 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1186 reviews)); "It's very interesting and you meet great people!" ((in 791 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 581 reviews)); "Great training and resources will be setup to do your job with confidence and continuous improvement." ((in 467 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 628 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 326 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 286 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 267 reviews)); "You dont own your book and commissions are low" ((in 185 reviews))

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,779 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

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Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,779 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jun 16, 2025

It was a great place until now

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Salary can be fair if you negotiate in certain departments. You have Flex Time where you can make up work missed if you have an emergency. My team and co workers are awesome

Cons

It was a great place to work until a major change happened earlier this year. This has tripled the work load and resulting into almost everyone struggling to keep up. Work is no longer enjoyable. Meeting all stats are no longer realistic. Also if you got hired on as a full time remote employee, that position has been discontinued. They only allow hybrid positions. Since I don’t reside near a local office, i do not have any opportunities to advance at this company because all positions are hybrid now.

3.0

Jun 11, 2025

Claims Specialist

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, company size and stability

Cons

Administration of benefits, push to consolidate workforce in 3 large cities

3.0

Jun 10, 2025

Salary

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great leadership, depending on Hub location

Cons

Too much work and gaslighting

Viewing 172 - 174 of 1,779 Reviews

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It was a great place until now

Claims Specialist

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