Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,779 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2100 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1186 reviews)); "It's very interesting and you meet great people!" ((in 791 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 581 reviews)); "Great training and resources will be setup to do your job with confidence and continuous improvement." ((in 467 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 628 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 326 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 286 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 267 reviews)); "You dont own your book and commissions are low" ((in 185 reviews))

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,779 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,779 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,779 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 9, 2025

It’s manageable….

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

If you are diligent about your inventory, and are good at moving stuff out and have a team that doesn’t load level often. It’s definitely manageable. The expectation is 35 claims but I usually stay around 20. Your manager WILL make or break your roll. You ARE micromanaged on your computer, you don’t move your mouse or type for 2 minutes multiple times you will be put on PIP. The pay is competitive for the role and the bonus is around 7% of your salary.

Cons

MICROMANAGING every little thing you do

1.0

Jun 8, 2025

Horrible training

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay is good and steady

Cons

Everything else wasnt good. Training was HORRIBLE and they tell You that it takes 2 years to get acclimated but then they throw you out there and expect you to just perform like you’ve been there for years

3.0

Jun 8, 2025

Good bonuses

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits/ pto

Cons

Not quick burnout depending on dept

Viewing 175 - 177 of 1,779 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at State Farm

Customer Service Representative - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It’s manageable….

Horrible training

Good bonuses

Top companies for "Compensation and Benefits" near you

Jobs at State Farm

State Farm reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at State Farm

State Farm reviews FAQs