Pros
Management is incredible. The TMs I've worked for are great at supporting your decisions and encouraging advancement. Most everyone their seems to be genuinely nice people and truly act as a team. Training is great and extremely thought out to help new hires succeed. Paid continued education is an awesome perk! Great benefits, pension, 401k, health, dental, vision, life, etc.
Cons
Lack in technology! Seems like it takes 10 years to make a change to catch up to the rest of the world and it hurts business. Seems a little political in order to move up but isn't every job kinda like that. Performance may get you noticed but not necessarily promoted. Seems that you really have to network and become popular to have a shot at a promotion, which creates a work environment that promotes social hour instead of producing a quality product. Wish they had offices in bigger cities as most claims offices are in smaller communities. Also appears that we'll be going to a true call center atmosphere by having Work Force Management dictate your every min. Breaks and lunches will be scheduled lol. This isn't Walmart. Oh and salary's need to be higher in order to deal with this lagging economy. OT is necessary just to make ends meet because salary isn't high enough.
