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      State Farm

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      State Farm reviews

      3.4

      53% would recommend to a friend

      (19,770 total reviews)
      avatar

      Jon Farney

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      4.0
      Nov 26, 2008

      Very set in their ways. Hard to change.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good for performance. Agents offices can be flexible depending on which agent you work for. Some agents are very difficult and some are great. When you get an agent that is supportive of your efforts it makes the job easier and rewarding. Agent staff are always in demand. If you do not work well with one agent you can usually find a job elsewhere very easily but be careful because they talk to each other and if you do something that they dislike they will tell other agents much like the staff who talks to other office staff about which agents are difficult.

      Cons

      Agents staff not given recognition for the importance of being the first line with the customer. The computer systems are not user friendly and are archaeic. When the system causes the user to repeat information already given you can not serve the customer in the best possible way and the customer sees it as the user not being able to do their job. Agent staff gets very little support from corporate. Corporate should realize the importance of the person working directly with the customer

      2.0
      Nov 24, 2008

      Favoritism demeans self-esteem

      Claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and Job Security are excellent 401K plan and a good pension plan stable company

      Cons

      Favoritism is rampant. There is little communication if you aren't one of the "insiders"

      Viewing 19693 - 19695 of 19,770 Reviews
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      Glassdoor has 21,163 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.