State Farm reviews

3.4

53% would recommend to a friend

(19,766 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
5.0
Nov 2, 2008
Recommend
CEO approval
Business Outlook

Pros

State Farm is large and successful and still greatly values its employees. I couldn't be happier.

Cons

The company could do a better job of embracing technology.

3.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for. The Agent I work for is very supportive.

Cons

My "salary" is partially commision based. Some Senior Management not always as supportive as they should be.

5.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

State Farm is more than fair to its employees. There is a great emphasis in our office on teamwork and the advantages to everyone having the change to share input and insight from their own personal experiences on a weekly basis. Everyone in our office works together fairly and are more focused on giving customers what they need and delivering quality service. The agent has been more than fair and flexible with giving time off, offering incentives, and providing opportunity for everyone in our office to develop more fully our skills set. The agent is always open to feedback and is open and honest with us in return.

Cons

I don't make as much money per hour here as I do working in different industry (service). When there is a lot going on and everyone in the office is busy, there is not always clear communication. Sometimes the job can be overwhelming, especially when people are out sick or on vacations, and especially on Mondays when we have the highest call volume. Unfortunately, the job is such that some of the employees feel they have to take work home with them in order to get the job done in an orderly fashion. Also, working with a lot of extroverts sometimes means that the acute details an introvert centers on are left out.

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Glassdoor has 21,159 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.