State Farm reviews

3.4

53% would recommend to a friend

(19,765 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many opportunities for moving to other departments, as they are typically willing to train the right person. This gives you the ability to get many different experiences within the company and not get stagnant. The benefits package is above average with a nice pension plan for employees and agents, although I've heard that newer employees are no longer being offered the pension (something to look into). State Farm provides a lot of support for continuing education and professional development...even reimbursing for tuition and paying for insurance designation programs.

Cons

Unfortunately, you must be willing to relocate in order to move up the ladder. Most of the employees working in the departments that support agents have no concept of what it's like to work in the agent's office. State Farm tries very hard to be all things to all people rather than sticking with what they are good at (insurance) and working with a few target markets. Because they want to sell insurance products, bank products, and mutual funds, to almost every conceivable audience out there (youth market, retirement couples, hispanic market, asian market, african american market, small business owners, etc, etc,) the resources within State Farm are diluted, reducing effectiveness in any one area, and the agent's office is completely overwhelmed with competing priorities. Don't even think about trying the agency opportunity unless you already have a background in insurance and financial services because they are not going to give you the time you need to learn and develop as a salesperson in the first year. The quotas are so high, especially for life insurance and bank products, that if you don't have a background in the industry, or are able to hire an extremely competent team (which is usually impossible given a small business owner's payroll and the available talent pool in most markets) they will make you miserable in the first year so that you want to quit even if they do offer you the contract.

2.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

If you have no ambitions and enjoy the lifestyle of a small midwestern town, this is your life. You won't get fired since we have the lowest turnover, but you'll work with a lot of mediocre people and your boss (who came from the ranks) really has no clue what the real world is like. Get used to life that has passed this company by 20 years ago. We still talk about affirmative action! (I didn't think we used that phrase anymore)! And cost of living increases!!!

Cons

If you truly are a high performer who has excelled, you will not be tested but instead quickly learn that you are stronger than your peers. While at first, this was a great stroke to the ego, I realized that I missed having a normal conversation with someone who I respected, and knew what they were talking about from a technical standpoint. No one really knows anything about their industry, but can freely talk about the next kid's soccer schedule. No sense of urgency or the market place. If I were ready to retire, this is the place for me, but unfortunately, I have a few years to go before I can even contemplate "coasting." Everyone I meet is friendly, but ironically, that's the issue. We promote based on relationships to an EXTREME. If you aren't the decision maker's neighbor, former classmate, or relative, good luck trying to stand out based on your performance. We are still tenure based so even if you've saved the company or introduced some fantastic ideas, you'll get a token $25 gift or a special bonus of about $250, but you'll have to wait in line for the next promotion which WILL be based on your tenure first and relationships second. Not even sure if performance will enter into the picture, but it will be claimed that it is. By the way, I've been here for over a decade, and only remain because of my kids.

3.0
Oct 9, 2008

whatever

Recommend
CEO approval
Business Outlook

Pros

the money is good most of the time

Cons

training period and requirements are difficult

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