Pros
They'll hire you if you need an entry level job. You can get ITIL and Six Sigma certifications, even if they are given only so that the company can say they have xx people with them. Pretty sure there are only a handful who truly understand any of it and can put it into practice though.
Cons
Training for your job at any level is a joke. At the TL level, I'm guessing turnover in two years had been about 60%. The Executive management never turns over, so there were no new ideas and the culture was stale. The leadership have absolutely no idea how outside companies and the workforce have evolved. They are stuck in their processes from 1995. You're lucky if they even acknowledge you with a simple nod when passing. They offer the lowest pay scales and no one is rewarded for good work. There is zero incentive to do anything above average. Expect quality issues on every desk because of the turnover. The atmosphere in Southfield was depressing. Even the break room is sad - a few tables and a tv. No windows. The carpet was disgustingly dirty. The chairs are from 1985. Communication is done through gossip - most of which usually turns out to be correct. Stand in the smoking area and you'll be shocked at what people know. They tried to infuse a culture change with Fish! Philosophy - basically ideas for making it fun to work there. That fizzled quickly and it became a junk newsletter email. The executives didn't participate or seem to support it much. It was all talk.
