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Stericycle

Engaged Employer

Stericycle Client Operations Support Representative reviews

2.2

2% would recommend to a friend

(121 total reviews)
avatar

Cindy Miller

2% approve of CEO

1% positive business outlook

Ratings by category

3.2

Work/Life balance

2.6

Diversity & inclusion

2.2

Compensation and benefits

2.1

Career opportunities

1.7

Culture & values

1.5

Senior management

Client Operations Support Representative employees have rated Stericycle with 2.2 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Client Operations Support Representative professionals have an average working experience there. Stericycle is rated 37% below average by Client Operations Support Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

121 reviews
3.0
Oct 31, 2014

Stericycle is changing everyday

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

It is a large company that has just bought 3 major players in the US for Answering Services - there is a lot of room for advancement - Great Health Benefits - Telecommute options

Cons

Since the Com Sol division is still being formed and has changed its path over the last 2 years it is hard to figure out what your future holds - the pay is not that great in the Client Services department - not everyone is paid the same or even close for doing the same job - since the Merge of NotifyMD & Appletree they are still acting as different companies and if you are not on the side that is in charge you are not going to get noticed -

3.0
Oct 26, 2014

Former Employee

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

I worked for their communications solutions branch, in River West Chicago. CTA is very accessible.

Cons

Management was cold and ignorant.

3.0
Sep 17, 2014

An almost awesome place to work

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

This company offers wonderful benefits. Above and beyond mere health insurance. There is a culture aspect which also inspires the employees to make a difference in their communities which is awesome.

Cons

The pay for this particular job is a poverty wage. It is not enough to support even two people, much less a family. Sure, with the benefits included in the pay, it could be considered more, but flat pay, w/o benefits, there is a struggle. Also, forget about time off. This is an answering service. We answer phones for businesses 24 hrs/day, 7 days a week, 365 days a year. We are NEVER closed. You WILL work holidays. Including Christmas. You will NOT work a 9-5 M-F shift b/c in our world, that shift doesn't exist. So, expect nights, early mornings, and weekends to be working.

Viewing 109 - 111 of 121 Reviews
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Glassdoor has 2,459 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.