Steven Madden reviews

3.3

45% would recommend to a friend

(1,329 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jun 5, 2017

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Great environment. Customers are on the higher end at the mall so they are all nice, not very demanding. Easy job if you know all of the options to give your customers.

Cons

If you don't like customer service, this job is not for you. Commission based sales, which means it is cutthroat on the sales floor.

3.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great discount, very on trend and enjoyable if you're into fashion. I loved my coworkers at my specific store and all the sales goals were very doable.

Cons

Lack of communication within store management and HR. Too many incidents where management simply didn't know how to manage.

5.0
May 31, 2017

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team, Discounts and working at the Mall.

Cons

During off-season the days can drag along and the commission sucks.

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Glassdoor has 1,461 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.