Steven Madden reviews

3.3

45% would recommend to a friend

(1,325 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 20, 2015

Sales Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount, they can be a fun team to work with, the is relaxed and not to strict with dress code.

Cons

Corporate sucks. They don't care about what their associates have to say about things happening in the store and will go as far as to say that they are out of place. Won't believe what the majority of of the staff has to say. I would never suggest working at Steve Madden to anyone. There is ABSOLUTELY NO work and life balance. They handle things very unprofessionally and shady.

2.0
Apr 30, 2015

Working in hell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing discounts and fashion forward place to work. If you like interacting with many customers it is a fun job.

Cons

Minimum wage pay with commission from sales which doesn't sound bad until you have to literally fight management to get a customer. Rules include an extremely strict dress code, no personal belonging outside of lockers (water bottles, cell phones, keys, etc), no food or drink on the sales floor but you can have them in the stock room however you aren't allowed to go to the stockroom unless a helping a customer while you are on the clock. You are never allowed to sit down ever. You can never be seen behind the counter ever and if you are caught corporate will photograph you and report you to your management for further action. You have very little opportunity for promotion unless you want to become an assistant manager and be contracted to work EVERY WEEKEND.

3.0
Apr 27, 2015

sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a good discount, fun staff and easy enviroment to thrive in once you get the hang of selling womens shoes.

Cons

Low pay, misguiding commission structure and low hours.

Viewing 1237 - 1239 of 1,325 Reviews

Glassdoor has 1,457 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.