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      Steven Madden

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      Steven Madden reviews

      3.3

      45% would recommend to a friend

      (1,325 total reviews)
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      Ed Rosenfeld

      57% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      5.0
      Sep 26, 2013

      Coming to work felt like going out with friends!

      Sales supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment where the music was upbeat, coworkers and customers were fun and entertaining, and best of all where the scenery was filled with great style and very cute shoes. Since the stores are usually small square footage-wise and the product is kept in boxes out of customers reach, closing shifts end about 30 minutes after the shopping center closes -- something you won't find working in apparel.

      Cons

      Be careful or you may spend your whole paycheck in the store.

      2.0
      Sep 24, 2013

      A little bit of good, a lot of bad, and the unbelievably UGLY

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere in the stores is fun and hip. The relationships you develop with your staff will last far beyond the job. The employee discount is competitive with any retailers in the market. There are also kind gestures given at Christmas time for all store employees.

      Cons

      What you are sold on in the beginning is later found out to be half truths or full of "technicalities". There is no support from higher management and the corporate office. Which is very strange seeing as how everyone is envoy ex on the smallest in store operational functions from how many paper towels are to be ordered to filling an entry level position. The buying department doesn't listen to store managers in respects to what items aren't selling, therefore the product sits in the store and takes up space. There is little room for upward mobility. There haven't been raises issued in 3 years, but stores are consistently pressured to beat LY numbers so District Managers can earn their bonuses. In addition to not giving raises, the company has done pay cuts (a new pay structure is what they call it) that have caused some managers to see a $200 monthly reduction in earnings! There is no work-life balance and no matter what the individual store needs are, it is almost impossible to get more hours to have the extra man power to keep store functions under control.

      3.0
      Sep 15, 2013

      Easy job, low pay.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its not hard. You clean, no folding necessary, simply putting shoes back in the proper area. You sell the shoes and the managers were very cool. 50% off and up to 60% off in holiday time.

      Cons

      The pay and commission rate is minimal. Sales associates get minimum wage for the most part.

      Viewing 1291 - 1293 of 1,325 Reviews
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      ReviewsSteven Madden reviews

      Glassdoor has 1,457 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.