Steven Madden reviews

3.3

45% would recommend to a friend

(1,329 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 14, 2026

Toxic Company

Recommend
CEO approval
Business Outlook

Pros

•Great stepping stone into mid-tier fashion retail •Excellent employee discounts (50% and some months 60%) •Get free shoes every season •Easy & straightforward training

Cons

• Favoritism toward certain employees can impact fairness in opportunities and treatment. • Workplace culture can sometimes feel overly focused on pleasing management rather than collaboration. • There have been instances where employees felt they experienced retaliation when management disagreed with how someone operated in their role. • Scheduling flexibility is advertised for employees with second jobs, but in practice there may be pressure to commit to specific opening or closing days. • When concerns are raised, coaching from leadership can be inconsistent, and discussions have at times turned into workplace gossip rather than constructive feedback. • Transparency around promotions and full-time opportunities can be unclear; employees have reported being told no positions were available while listings appeared externally. Management bonus incentives are relatively small (around $250 at most) and may be affected if store labor hours exceed the allotted budget. • Some employees feel discouraged from taking mental health days due to perceived judgment. •They allow misbehavior of code of conduct

4.0
Feb 1, 2026

Okay to start out

Recommend
CEO approval
Business Outlook

Pros

You get good experience and if you have a great time it's even better. The discount is great and there are occasional bonuses but it can be hard to get.

Cons

Regional managers can be the worst. They expect you to be on call for them 24/7 and there is consistent pressure. They treat you like you are replaceable and it can be hard to grow depending on your relationship with the regional manager.

Viewing 151 - 153 of 1,329 Reviews

Glassdoor has 1,461 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.