Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,461 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 45% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

45% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (54) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Intern (17) , Shoe Stylist (17) , Designer (16) , Manager (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 59 reviews)); "great atmospher and coworkers to be honest" ((in 43 reviews)); "Good benefits and also discounts" ((in 43 reviews)); "Make commission with each sale" ((in 32 reviews)); "fun work environment and you can wear what you want" ((in 31 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"The pay is poverty level low and raises are a joke." ((in 112 reviews)); "bad management and only cares about miney" ((in 96 reviews)); "Not fun managers are bad" ((in 46 reviews)); "hours were long and had to work weekends" ((in 42 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 35 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , Baton Rouge , Long Is City , San Marcos , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

Steven Madden reviews

3.3

45% would recommend to a friend

(1,329 total reviews)

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jan 30, 2026

I love working here!

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

It is a fun job where you get to talk to people and sell cute shoes! Not to mention they offer a 50% employee discount and you get 2 free shoes throughout the year. I have really enjoyed working with the company because I have met some amazing people and really grown.

Cons

Can be slow at times

2.0

Jan 24, 2026

Toxic, no work like balance, slow to change

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The people who have been at the company for years are sweet and the office does convey a communal feel. The discount and sample sales are also a plus.

Cons

Crazy hours, unimaginable workload, always the highest sense of urgency, no room for error, no guidance or help as well. Also many of the execs are slow to change, and the not receptive to change or feedback. Definitely would not recommend staying working here, go somewhere else that is forward thinking, pays well and supports you as an individual to boost morale.

5.0

Jan 20, 2026

Dynamic environment

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great to be a part of such an ambitious, fun, driven, smart team of industry leaders that understand the retail business, how to forecast and grow accounts holistically.

Cons

Challenging to build relationships with executive management and grow within role.

Viewing 154 - 156 of 1,329 Reviews

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Steven Madden

Steven Madden reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I love working here!

Toxic, no work like balance, slow to change

Dynamic environment

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Jobs at Steven Madden