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      Stitch Fix

      Engaged Employer

      Stitch Fix reviews

      3.3

      49% would recommend to a friend

      (2,811 total reviews)
      avatar

      Matt Baer

      61% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      3K reviews
      2.0
      Dec 6, 2019

      The cons outweigh the pros

      Client experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, catered lunches, the office operations team is super helpful and always available, they do try and make the experience fun with little gifts/events here and there. The people they recruit are great

      Cons

      It's a glorified customer service position. They won't tell you, but there's an EXTREMELY high turnover and their numbers matter more than their work environment - feels like you're walking on eggshells all the time. Productivity numbers are unrealistic and they definitely have favorite employees. If you're not in their favorites, they'll find a reason to fire you. There's little transparency and they don't hold all employees up to the same standards if they're in a different sub-category of the department.

      2.0
      Oct 6, 2017

      Management needs a big adjustment

      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, great work/life balance because of its flexibility, discount, pay is decent considering work.

      Cons

      some leads are on a power trip and meddle in everything you do and call it "feedback" while they are on their high horse. They don't share your actual metrics but they can obviously see what your numbers are and always want to manage how you get them up without actually telling you what they are. NOt to mention the metrics they require are always at risk because of fit and sizing, which is always off due to inventory issues but they don't adjust your metrics even if this happens. There is little opportunity to move up because management wants you to fit their mold and they play favorites, plus no openings for higher positions. They talk about being transparent but don't give you straight answers about all of these issues. They say feedback is everything but rarely if ever ask stylists to give direct feedback about their leads. Frequent Tb with your lead but all seems fluffy and a waste of time. Seems like they teach leads to be vague when talking about all of these issues but be overly meddling in your work.

      Viewing 307 - 309 of 2,811 Reviews
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      ReviewsStitch Fix reviews

      Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.