Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
avatar

Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Oct 3, 2018

Senior Stylist

Recommend
CEO approval
Business Outlook

Pros

Make your own schedule Flexible Work from home

Cons

No benefits- you do not accrue vacation time, only sick time, so you need to take unpaid time to enjoy time off. Supervisors/leads do not inspire or create a team experience. I have had three different leads during my time at Stitch Fix. Although it is difficult to manage a remote team of employees, the template weekly emails and peppy one on ones are not inspiring or productive. There are CONSTANT issues with inventory that no one takes accountability for, but when your stats drop they are quick to send you in for coaching or have a touch base to see "what is going on". The company is all about keeping high metrics but raises do not exist. The benefit to keeping your metrics in the green is that you will not need to have a one on one with your lead about it.

2.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

*Most flexible schedule I've ever had. *Satisfying a client (making her feel beautiful, smart, and confident in her clothes) is INCREDIBLY rewarding. *I'm thrilled to style for SAHMs, outside working Moms, women who are not Moms, women as young as 21, women as old as 76!! Love it! It is truly my calling and is a lot of fun. This job rarely even feels like work.

Cons

I've had zero recognition (not verbally nor monetarily) for consistently performing at or above the aspirational level. I do not speak of performing at our expected, average levels. I already get paid hourly to be "Average". I perform at the aspirational level or above that level consistently.... my lead does not verbally communicate praise and the company as a whole does NOT reward for excellent performance. They DO NOT have a system in place for top performers. **A leader only ever reached out about my speed, NOT my performance. Example, I dropped below the expected speed of 4 Fixes per hour to 3.5 per hour and the Lead reached out to me about it. Sadly, if it becomes clear that the number of Fixes are more important than the purchases made (because of my styling!) I will probably pursue other avenues..... so consider that if this treatment is okay with you in a job. It wouldn't be overly impactful to SF if I left, I say it mostly because someone at HQ might actually see this review. (A lot of us put this in our company surveys and it has gone unrecognized thus far). They may be working on it unbeknownst to me. I'm wondering if the volume of Fixes styled is more important than the quality I produce. They may have a data-driven reason to support this model but I don't see that lasting long-term.... I prefer to think I'm building a strong relationship that makes the client return Fix after Fix which is better for the company long-term. Stitch Fix would carry on just fine without me, I just happen to love it and don't want to leave right now. Thanks for reading.

Viewing 94 - 96 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.