Pros
You can still wear sweatpants. You don't have to work weekends (unless you want to). My lead is pretty great. It's fun when the occasional traditional Fix pops up to style when there's inventory.
Cons
With the recent changes and tech glitches in the past few months, there's a lot of cons. The biggest con now is the lack of flexibility. Normally, we scheduled ourselves for a certain amount of hours in a day, then worked those hours within the 24 hour period. This was especially good for parents, stylists with another job, stylists with insomnia or other mental health issue, stylists who are in school, and was helpful for everyone when it came to appointments. This was a big incentive to work at Stitch Fix. Now, not only can we only work between certain hours, but we also have to schedule each shift. This caused over 1300 stylists to leave the company. It was communicated to us poorly and stylists were given less than two weeks to decide if they could stay on or not. Not only this, but the CEO has yet to comment on or reach out to stylists. It's hard to explain the entire situation but I went from absolutely LOVING this company and seeing a future here to not trusting this company and feeling like a replaceable robot within a matter of weeks. Stylists have voiced their concerns to leads, supervisors, in meetings, and through internal communication channels, only for the majority of it to be ignored. A pause on raises and promotions has also been taken into effect, which in turn screws over a lot of stylists that were up for a raise, and leaves other stylists with no hope for any type of raise or promotion in the near future. I wonder if some of this was purposeful in order to push out stylists and bring in new stylists who do not know the difference. It had an attitude of "do this and stay, or don't do this, leave, and we'll easily replace you." We used to be called the "heartbeat" of the company; that is obviously not the case anymore. For corporate to treat stylists who have worked hard and are trying to make a career here so poorly and like they are absolutely nothing is awful. It breaks my heart to see how much the company has changed and to see my future plans shattered. But they don't seem to care about the livelihood of their stylists. Many of us have experienced physical sickness from the stress and anxiety they have put us under the past couple of weeks with abrupt changes and lack of support (and a lack of empathy or understanding from our CEO). The sad thing is that even if the desire to push out all previous stylists and bring in new ones is the true reason, there is going to be a lack of motivation. Nobody is motivated by a company that treats them poorly. If the treatment of stylists does not improve, this company will lose the enthusiasm and personalization that each stylist puts into each Fix. They will lose anyone going above and beyond. They will lose the excitement and innovation that stylists have. They will lose the heart of the company. I used to wake up excited to work. I loved the process of styling, and I loved that there was room for stylists to come up with new ideas and do new projects. Now I have a pit in my stomach and I just go through the motions. On top of all of this, there have been innumerable tech issues. Stylists have constantly moved their hours around and worked through all of these things in order to style our clients and meet our goals. Stylists care about the clients and want to be able to have the resources to create Fixes for them. This leads me to how they are basically forcing us to teach an algorithm how to do our jobs. For the Fix Previews that were rolled out earlier this year, Stitch Fix decided to do a "test." Fix Preview is a cool feature when the stylists get to pick the ten pieces for the client. Stylists have given feedback over and over that this test does not work (although I guess it's not even a test now, it's just implemented with no feedback from stylists). Because of this new "feature," Previews don't usually include what's requested, don't take price, silhouettes, or past feedback into consideration, and definitely doesn't take the current season into consideration. It's not only embarrassing but it's also concerning that we will lose our place in this company altogether and clients will be sent horrible boxes. Of course, the company itself is saying it's a "success." It is not a success. I miss the days where we actually styled instead of fixing a Preview that uses this process. It breaks my heart to write this review. I don't want to slam this company. As I said above, I loved it and it was an absolutely wonderful place to work for. I am actually in shock by how stylists are being treated. We go unheard as we are forced into all of these changes with no option but to either stay or lose our income. We have shared our frustrations, fears, concerns, and feedback only to be ignored time and time again. After Katrina Lake announced she was stepping down as CEO, things started to go downhill. Even more tech issues, lack of hours, and now all of this. Elizabeth Spaulding, the new CEO, announced the changes at the beginning of this review on her first day, and that's the only type of communication we've heard from her since. I don't know how someone can be happy with themselves after screwing up thousands of lives and livelihoods. I don't know how someone can be so heartless and lack empathy. I hope I'm proven wrong by her in the next few months, but I get the feeling my distrust of her will only grow with time. I'm sure there are others behind all of this as well, but she's the face of it. And to me, it seems like she stopped the heartbeat of this company. We don't have a heart anymore; we're robots, just as she wanted.