Stitch Fix reviews

The #1 thing thousands, (yes you read that right- THOUSANDS of stylists this company was built upon have quit) is the toxic workplace. They do not care one bit about their worker bee stylists. I have heard countless experiences of other stylists and leads that have been driven to such insane stress they’ve had to be medicated with anti anxiety or depression meds. Most managers are forced by their superiors to give the stylists absolutely zero answers to their questions, fake positivity, and instead of real solutions intense micromanagement if you ask or offer any sort of negative feedback. You don’t have the tools to do your job, and when drilled by superiors why your metrics aren’t 100%, any excuse about extremely poor inventory is a twist into “respond with your plan to drive your success and improve your metrics by the end of the day.” When the algorithm is picking the pieces for the client and it comes up with 8 belts and 2 shorts for a 70 year old client in Minnesota, they slap your name on it and you have to deal with the disappointment and “fix” it with little to no inventory to support what your clients still hasn’t. There is no inventory to support a client right fix 90% of the time, yet you are held to impossible efficiency metrics and you are told to direct the client to the direct buy option on the website which is ultimately what the company will become. They have you train the algorithm for part of your shift, which is a slap in the face as we all know it will take over soon. Save your sanity, your home life, your mental health, and don’t work for a company that couldn’t care less about you and will replace you in a second if you step one toe out of line.

Changes are happening incredibly fast, and stylists are not given time to adjust. We are still able to schedule our own hours, but it has to be within a 12 hour window and down to 15 minute increments. The flexibility is what drew many of us to the job, and those of us that couldn't adapt to this (seemingly unnecessary) change were asked to resign. This change forced out a lot of employees who style as a second job or stay-at-home parent. Even though we have to schedule ourselves so rigidly and in advance, we don't find out how many hours we are allowed to work until two days prior to the start of the workweek. As a full-timer, this doesn't affect me as much, but for part-timers it's a huge stressor. It's hard to keep yourself available when you're not guaranteed work. Now they don't offer flexibility, but require it from us. We have to clock in every three days, even if we have a 20 hour workweek. This new change is to "preserve client/stylist relationships" but they weren't thinking of client/stylist relationships when they made a change that forced half of their employees to resign. It also appears that bots are styling half of my Fix Previews now too (and I'm left doing damage control for terrible AI choices. Like sending a top made of a material that my client is ALLERGIC to). So, that's BS. Additionally, over the past year, all methods of providing feedback have been cut off and there's been zero response from higher up to the stylist outrage regarding this change. I don't expect one. Two years ago, I would have. I used to love this job. It was invaluable to me. Now, I'll happily jump ship the minute a better opportunity arises. I'm sticking around because I'm full time and I don't want to lose my health care. I also value the option of a paid maternity leave. But honestly, I am starting to feel like those benefits might go away too.