Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 4, 2021

Deceptive leadership

Recommend
CEO approval
Business Outlook

Pros

Remote work from home position that allows you to work from your own home office.

Cons

There is zero job security here. They will never guarantee how much you will actually work. They will never tell you what you can actually work in a given week until just 2 days prior, yet you're expected to carve out a minimum of 20 hours a week for scheduled shifts that you may or may not get to keep. You no longer get to work a flexible schedule like we have for years (the perk of the job that's now gone) and all work must be done in set scheduled shifts. They gave the majority of their employees just 8 days notice to accept this major change or resign. If you choose to stay they will not even allow you to review the official new employee handbook and attendance policy until 5 days after you choose to leave or stay. As a result, you cannot even confidently make an appropriate life changing decision. Most of the upper management has had a high turnover rate over the last year including CEO change. The employees are spending large portions of the week doing things that appear to just be training algorithms that will replace the majority of us so even if we stay there is no guarantee for how long. They offered an exit pay but with no guarantee if you'll get it because there is an undisclosed cap on it. Now it will be a competition to quit first. Upper management dealt with these changes with tone deaf, insensitive, and conceited emails and video regional calls talking about themselves and how awesome they think they are and dismissing any real and valid questions by ignoring or saying "oh more to come." There is never room for actual growth for the majority of employees, especially since both lower management and upper management act like a non-professional sorority. Employees who have worked for the company for years as consistent high performing employees are taken advantage of and undervalued and have watched the once positive work ethos crumble. Lower management should be concerned because if they're really letting go of so many stylists there will be no reason to keep as many people in lower management positions anymore.

1.0
Aug 3, 2021

Employees No Longer Valued

Recommend
CEO approval
Business Outlook

Pros

-Work from home -40% discount (if there is ever any new inventory worth buying)

Cons

This used to be a company that valued its stylists. You could be a stylist and make a little extra income while being a mom, working other jobs, etc. You used to be able to work whenever it worked for you and your lifestyle, and the company valued and understood its employees came from all walks of life with varying backgrounds. That all changed this week when it was unexpectedly announced that all part time stylists must increase to working a minimum of 20 hours a week, all schedules must be set with the exact times that you will work, you must work a minimum number of hours each shift, and you can only work between specified start and end times each day. To go from a very flexible model where stylists could schedule their time where ever it fit best as long as the job was getting done to a micromanaging model is extremely disappointing and only shows that the time and efforts of their stylists have meant nothing. Oh but at least there is a voluntary resignation payout of $1000 if the complete change in structure no longer permits you to work for the company (until they run out of money due to the influx of resignations). We have constantly been asked to be flexible, cut our hours, embrace change, be transparent and communicate with our leads and management, do our jobs despite the significant lack of support or available inventory to be successful, be creative and use our #stitchfixgrit when we don’t have inventory to send quality Fixes to our loyal clients. And after all of that, a ton of strong stylists are being forced out of their roles and losing out on a income source that was accessible to any lifestyle.

Viewing 124 - 126 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.