Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Jun 5, 2020

Good, but a mess right now

Recommend
CEO approval
Business Outlook

Pros

Fun industry, interesting work, discount on clothing

Cons

Disarray, right now. No money to pay hurting employees during covid, laying off 25% of stylists this year, but loads of money to give to special causes that are not employee related. Mixed messages about culture - ask you to express opinions but they are severely limited to specific opinions - which is ok at work, but difficult when we are told to support causes that threaten our safety and well being.

2.0
Nov 1, 2019

Temporary solution

Recommend
CEO approval
Business Outlook

Pros

flexible scheduling, work from home, creative. It is a great pit stop to finding a job that will actually get you somewhere.

Cons

Temporary solution: Leadership treats the stylist role as the grunt work. They don't act like they have any interest in whether or not the role has a 100% turnover rate. No future: Since going public, the company has zero interest in truly developing stylists for leadership positions. They have done a really good job of talking about development but have really lacked in action on development. The development program consists of leaders being "really excited" to meet with you and talk about leadership and "always wanting to support stylists" then telling stylists random different things on why they won't be moving on. Fellow stylists and myself have been told so many contradictory things about why I am not getting promoted. It sounds more like they are just throwing out answers because they have no interest in promoting the lowly stylist. There is no authenticity to the leadership message. They have a really great culture that they want to make sure all stylists are organically exhibiting. But there is no culture from leadership put in practice except being REALLY GOOD at inserting the keywords into weekly e-mails and company calls.

2.0
Aug 15, 2019

Fake culture

Recommend
CEO approval
Business Outlook

Pros

Work from home, schedule your own hours, employee discount

Cons

I have been a PT Stylist for over 3 years. While this is a "flexible" work from home position, you really need to find the time to work between late morning and early evening if you want to find any inventory worth sending to clients so that your metrics won't tank. While the warehouses are shut down, nothing new is coming in and inventory has been tight for over a year now with upper management telling us that it is not. While my metrics are consistently high and have even been told best on the team I am paid less than other stylists due to our zip code related "market pay". After one year and making senior stylist, you will never get another raise other than market based. So a stylist in a bigger city, who's only been with the company for a short time and possibly with terrible metrics, can make more money that a tenured stylist in a less populated area with great metrics. There are no commissions, no bonuses, and they celebrate your work milestones with a small credit to spend on SF swag and a pin. Yes a pin. The culture is very fake. They ask for feedback but they only want to hear positive feedback. If you don't have something positive to say you are told you are going against company values. Even when they are announcing bad news: ie slashing our PT sick time benefits, slashing our maternity leave, they present it in a way that it sounds like good news and so many sheep believe it! Not realizing that they are actually losing something. There is absolutely no opportunity for growth, they no longer hire FT stylists so that they can keep paying the PT stylists min pay and no benefits. This company has changed for the worse since going public and I don't see it getting any better any time soon. Stylists have been asking for a 10 hour workweek since I started and they bring it up in every call and then give an excuse on why they're never going to give it. They also have a laundry list of excuses on why we shouldn't receive merit based raises or commissions.

Viewing 130 - 132 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.