1. When you start they say you can only work 15 hours a week and for me, that was fine given that I had a full-time job. I went back to school and once I was finished, I asked for more hours to help financially support myself. One of my metrics was down and my manager told me that I wouldn't be able to get more hours until that metric improved. She mentioned that was the only metric that mattered. Once I improved that metric another manager mentioned a few other rules that hadn't been discussed with me when I originally requested more hours. This felt a little discriminatory (yes that's a harsh word, but can't think of anything else.) because they had every opportunity to mention ALL expectations and after 4 weeks, then decided to mention other requirements. It felt like there was some other reason as to why I wouldn't get more hours. She hesitated and then blurted out another metric. I am wondering if it's because I am not as actively involved like other stylists, but with the hundreds they already have, I can't be the only one. I was only asking for 3-5 more hours just so I can help pay my bills and they weren't willing to help me out. Picked up two more jobs to help pay the bills. If you aren't their favorite, they don't care about you.
The products are awful. As a men's stylist, I am still seeing flannel and long sleeve pullovers as the top choices to send. Shorts are shorts from the mid 2000's. The idea of accessories i adding $75 brass bracelets. It seems HQ Is not putting any research into their user and buying products for men that Dillards and Macy's rejected. Leadership expects you to work around the bad product. It's definitely a quantity over quality. They need some serious shakeups in HQ, but I don't see that happening. The stock has basically been a problem from the beginning and the stylists get the blame from customers and management so we are essentially in a lose-lose situation. Stitch Fix clearly doesn't understand their customers.
