Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Aug 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Awesome group of people and culture. Great flexibility. Great discounts. Remote position. Work/Life balance.

Cons

The biggest con I'd like to really dive into here is the lack of inventory. SF, you place so many expectations on us Stylists and we have to meet so many metrics (which many don't even make a whole lot of sense to any of us), yet you fail to give us the TOOLS we desperately need to do our jobs correctly. Let us liken this scenario to that of a home builder. One of his most needed tools is the hammer, right? Let us pretend that HIS boss isn't keeping up with the tool inventory and the home builder is without a hammer. He's going to have a much harder time doing his job without this valuable tool. Sure, he can still "technically" use other items to nail those (well, nails) such as a brick or maybe a shovel, BUT, the job won't be done as well or efficiently without the hammer, period. Cheesy comparison? Yes, but hopefully you understand where I'm going with this. If you guys are not giving us what WE need as far as inventory goes in order to meet our Client's requests and needs, then we aren't able to do our very best because you aren't providing us with the tools we need. Sure, if all of my clients want straight fitting, flowy tops with a billion prints...we're good to go. BUT most of my clients are in their 30s and professional women who prefer fitted, smart tops to wear with a gorgeous pencil skirt or dress pants. Try finding a fitted top...I'll wait. My point is....it is NOT fair to the Stylists who are at the FOREFRONT of this company who deal with our Clients day in and day out, to not give them what they need and then punish them and put even more ridiculous pressure on them when we don't have much to choose from. PLEASE do better. You're only give us a little bit of time to do each Fix and not a lot to do it with.

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Stitch Fix Response
8y
Having the best inventory for our clients is something we will always be working on. We have an ever-expanding client base who we constantly learn from and evolve our inventory to meet the needs of, so definitely not a cheesy comparison, as we hear you and understand what you’re explaining. Thank you for this feedback, we appreciate the clever analogy!
3.0
Jun 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Working from home is the best and biggest perk of this job that keeps me going. If you have another job, have children or attend school then this job can be worked around it. You can literally work at any hour of the day or night. You also don't have to deal unpleasant co-workers or a supervisor breathing down your back. It's a great position if you're self motivated and an independent worker. If you get a good lead they it will makes your job more enjoyable. I've had a couple of not so good ones and those are the times when I get the itch to leave the company.

Cons

The serious lack of inventory makes it difficult to get the job done sometimes. The merchandise is not the best quality, a lot of it is boring, over priced and nothing clients can't find at discount retailers such as Target and Old Navy. Clients will consistently tell you they can get it cheaper somewhere else so it gets frustrating having to hear it all the time. They also tend to take out their dissatisfaction on the stylists so you have to let comments roll of your back and move on. The online system used to style can go down at times which really creates an issue if you have other commitments during our day or the week. There really isn't that much room to move up in the company unless you're goal is to get into management since the majority of the positions will be out of their main office.

2.0
Jun 26, 2016

Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unlimited vacation - Free catered lunches on Tuesdays - Free snacks, cereal, coffee, fruits, drinks, etc - Unique, data-driven business model

Cons

Stitch Fix is no longer is one of the best places to work, and many people are unhappy with the work-life balance. People are extremely over-worked but with little to no reward (no such thing as bonus here, and compensation is just ok). Days are jam packed with endless meetings, and you have no time to actually get any work done. People are rudely cut off in meetings by the leadership team, which shows that there's no respect or trust. Favoritism is a big issue. Managers don't even try to hide who their favorites are, which creates a negative & competitive working environment. In order to get promoted, you have to interview & pass the project/presentation.. This creates an awkward, competitive environment, as people will compete to interview for the open position. And when when you don't pass the interview? Everyone will know that you weren't good enough to be promoted, which shows how this system is flawed.

Viewing 139 - 141 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.