Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 15, 2021

I am trapped on a sinking ship!

Recommend
CEO approval
Business Outlook

Pros

The discount is 40%, but the clothes are so expensive you still cannot afford anything. You work from home but all flexibility has been taken away!

Cons

Terrible upper management, no raises, no upward mobility, no leadership, and NOW no flexibility. Trust the reviews from August 2021 onward, everything you are hearing is true and over 1500 stylists have left StitchFix in two weeks! I am certain more will abandon ship as soon as they can!

1.0
Aug 4, 2021

Toxic positivity and gaslighting

Recommend
CEO approval
Business Outlook

Pros

Work remotely from home, W2s instead of 1099s, some creativity involved but not much.

Cons

The company loves to tell you it's built on pillars of responsibility, integrity, and authenticity, but the reality is that they are just another corporation that cares more about their bottom line. You will not be valued, but instead of just understanding that from the get-go, they'll make you believe you're valued while dismissing every complaint. They will gaslight you when you bring them concerns. A supervisor literally told a co-worker who brought a list of concerns from multiple stylists that "she was the only one who seemed to have a problem" with current extreme changes to the role. They recently took away all flexibility and shortened the work day, which affects people with children and disabilities the most. Then they said we had to accept the new changes and sign a new agreement, or leave. And not only that, they are offering $1000 (pre-tax of course) if you agree to leave since they know many will jump ship and they want to avoid having to pay severances or UC. All of this happened on the first day of the CEO, who sent a tone-deaf e-mail about how excited she was to lead us into the future. Also, they are not size-inclusive. We were told they won't be working on expanding plus-sizes for at least 2.5 years. They also said that plus-size clients are only 1% of the current business - of course they are! You don't have nearly enough to serve them well! Build it and they will come! And as a plus-size person myself, it's really great to look at our Stitch Fix merch shop and NOTHING is above an XL. They are not inclusive, and have told us that they don't have plans to be. They are not transparent, the role and responsibilities change constantly without any raise in pay, toxic positivity drowns out any chance of actual communication between stylists and their leads, and if you ask for help with problems (such as non-existent inventory) you will be gaslit ("you can't blame the inventory, you're just not being creative enough.")

1.0
Aug 4, 2021

This Company Does Not Care About People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this company is that the stylist job is fully remote. That's all I can say about it.

Cons

Everything else? Yeah, everything else. This place advertises how much it cares about people, but at the end of the day, the stylists are treated horribly.

Viewing 148 - 150 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.