Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Jul 16, 2015

Fun, but not as flexible as you may think

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, set your own hours, GREAT discount on clothes. Everyone you "work" with (since you're remote, you don't really work with anyone) is super friendly and there are events you can attend to see the clothes in person and connect with other stylists.

Cons

The hours are not as flexible as you may think. There are strict numbers you have to hit every week. Sometimes styling gets boring by yourself and when inventory is bad, you have to decide whether to wait and send a late Fix to get better items, or hit your numbers and send a dud. I felt like there a lot of pressure to hit your Fixes per hour, rather than carefully choose clothes your client will love. Also, the quality of the clothes does not represent how much Stitch Fix charges. Many of my clients complained that the quality was sub-par for what they were paying. If I didn't get the discount, I doubt I would have bought a lot of the stuff I did.

1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Semi-flexible hours and a very nice team leader.

Cons

They just did a massive lay-off and there are no longer any full time stylists. They have taken benefits away from those who need them and given them an ultimatum. They can stay and be part time (with fingers crossed they even get in the hourly tier they want) or quit with very low severance pay. Stylists are told they can change their schedule anytime but then it is looked down upon. No raises after three years and no room for growth. Like others have said, this company seems to be a sinking ship. This scares me because it is my main source of income. Nothing is talked about with the stylists until they get the random lay-off emails. Not even a phone call. Can’t pick up extra hours unless you are meeting your unrealistic goals for at least three weeks. They spend sooo much money on useless groups and meetings just so they can say they have “great work culture” then lay off “valuable” stylists and leaders with little to no explanation.

1.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

- 40% off polyester merchandise from China and a few name brands that you can find elsewhere for cheaper - work from home

Cons

Incredibly monotonous and tedious. Management treats stylists like we're inept high school kids who need to be micromanaged down to the minute (literally). I had never heard the term "toxic positivity" until I worked here and it's the best way to describe the culture- they act like everything is amazing all the time and questions or thoughts to the contrary are squashed and even penalized, meanwhile their tech systems are a complete mess and they act like they started the company yesterday. Here's a typical week: - Monday: receive an obnoxiously bubbly and consistently optimistic mass email from your lead/manager, including details of her fun weekend; don't expect to read anything that helps you with your job or connects you to the company. Begin styling (picking items and writing an 800 character note) and repeat, repeat, repeat... - Tuesday and the rest of the week: Style until you develop carpal tunnel syndrome, including reading rude comments and abuse from clients who are upset that you still don't have the inventory that they requested (which is out of your control) - Friday- finally learn how many hours you have to (yes, have to) work the next week, which begins in two days. Is it zero? Twenty? It's always a surprise. Now you can plan the rest of your life around a job that doesn't value you and pays little more than minimum wage - Sunday: your schedule is due for the week that begins that day; you have to schedule yourself down to the minute and if you change you're threatened with losing your job -Monday: here comes that cheery email again.....

Viewing 145 - 147 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.