Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

*Flexible Schedule. I am able to work around my children's school schedules, which is nice. Not having to travel to a different location to work is also nice, I can work from the comfort of my own home. *For a part-time gig, the pay is above what other comparable companies pay employees in similar positions. *Part-time stylists accrue paid sick time, and earn 10 Unpaid vacation days a year. *Generous Employee discount *More than thorough trainings, and resources available to you to do your job to the best of your capabilities *Various in person events throughout the year to engage with fellow Stitch Fix employees

Cons

It really truly pains me to write this, because it hasn't always been this way, but since going public as a company in Nov, 2018, it is like the company is on a fast track with widening it's client base and entering new businesses as fast as they can, instead perfecting the current clients they serve. Inventory is at an all time low, and it is explained that extra dollars are being poured into new businesses. How will we continue to serve new clients, when we can't even continously house bootcut denim for our core women's clients? Or even seasonally appropriate pieces for that matter. The company is doing a money grab for new clients, and accepting mediocrity when serving their existing client base. If they spent more time improving inventory for our core businesses and paused on expanding into new arenas, we would have better retention with our client base. In addition, stylists are pretty much disposable. After being a stylist for one year, you are available for a rate increase, and after that, nothing. No bonuses, no pay increases, you are paid exactly the same as everyone else. Having been here for mulitple years, it feels like I am completely disposable. Lack of retention for stylists and clients alike is unfortunate.

2.0
Sep 14, 2016

What a mess

Recommend
CEO approval
Business Outlook

Pros

Most of the people are genuinely kind and amazing people.

Cons

Unfortunately, the people at the top are not.

4.0
Aug 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I love the flexibility, working with mostly women who are very supportive and understanding, and of course, being able to style - I like online shopping, and this is fun when inventory is cooperating. I also appreciate the communication and feel like I usually know what's going on in the industry and with changes in the company.

Cons

After a year of working here, I'm impressed with the growth but SF needs to catch up in the way it's treating its employees. There needs to be more compensation/commission for high performers and more positions between Stylist and Manager for those high-performers who don't have the time or skills to pursue management. There's definitely still some issues to be worked out with inventory, too.

Viewing 208 - 210 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.