Stitch Fix reviews

To start, there's no co-worker relationship. I don't know any of my peers personally. You only get 1 hour and 45 minutes per week to read and reply emails, read the many many communications sent out, do surveys, read client feedback, participate in the regional page, sign up for meetings, or do any type of training or zoom meeting. Every second you spend styling is accounted for. If you don't meet their crazy high goal your manager will be on your back 10x harder. This makes work anxiety inducing. There's no chance to get to know your co-workers or manager and just talk to them. You want a zoom call? it has to be withing your weekly 1.75 of non-styling time. If you want a training? it has to be within that 1.75. If you are too slow your manager will sign you up for meetings or require a daily email that will cut into the weekly 1.75 non-styling time. There's no benefits for part time. They cut hours almost weekly so the pay is not guaranteed. I have to have a second income to make ends meet because of this. They value efficiency and meeting your quota waaaay more than client satisfaction. People wouldn't pay for this service if they knew their stylist only had 4 minutes to style them. They say they are a diverse company but I have yet to meet a person of color, pretty sure my whole team is white. They constantly change things up so once you get comfortable they will decide to re-do their entire “efficiency” system. Overall it’s been a very stressful roller coaster ride.

Systems constantly shut down Limited hours Hours are cut without warning or explanation Unclear communication from management No incentive to excel Tenured & high-performing stylists do not receive extra rewards for work No transparency or ability to communicate with upper management Put simply, this is a bad place to work. The work itself is already fast-paced and tough, and without the proper resources, it is draining. We are expected to style a client in 12 minutes regardless of inventory conditions or technical issues. If the styling platform is down, employees are not compensated for their time but are rather asked to move their hours to the company's convenience. Hours can be cut below the 15 hr/wk minimum with no explanation, and because our HR does not handle scheduling, there is nobody we can reach out to. Management on all levels is unresponsive and unhelpful. It is unclear if these cuts to hours qualify us for PUA, which seems like an intentional move from corporate to avoid paying unemployment. Communication from management, when it does come, is infantilizing and dismissive. Stylists are told to "think creatively" and use their "#stitchfixgrit" to get their Fixes done. Hours are not prioritized, and the overall tone is that we are seen as wine moms doing this job for the employee discount and not actual workers who rely on this paycheck. Tenured and high-performing stylists do not receive higher compensation for their work, nor are their hours prioritized. I have a backlog of about 100 relationship clients that I am not permitted to style due to hour maximums. For my performance, I'm saddled with new and extra responsibilities with no change in pay and no extra support. Bonus knocks: they laid off all of their California stylists during the pandemic. Despite company-wide cuts to working hours, they're still hiring? It's bizarre, and frankly, insulting. Do not work here and do not shop here.