Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

You work from home- using the internet, electricity, and computer that you pay for out of your $15/hour hourly wages

Cons

Corporate management consistently disregards, disrespects, and mentally abuses stylists. They have leached all fun and creativity out of this job. Do not work for this company. For example: 1. They cut off ways for stylists to talk to each other, siloing us like an abuser does so we can compare notes, seek support, or air our grievances. It's a blatant sign that they're doing something wrong and trying to stifle us from speaking up. 2. They demand they we're available for 20 hours but don't commit to a minimum number of hours that we'll get. Some weeks we receive 5 hours and some we're asked to work more than 20. You never know what it will be, you don't have any say or flexibility in the process, and the paycheck isn't reliable. There were weeks this summer when I received <$100 net per week. It's far from a living wage. 3. This used to be a flexible job but now we have to work between 8am and 8pm and have to schedule everything down to the minute. You schedule your "styling" time to build the fixes and write the notes and then you schedule you "core" (aka non-styling) time to read emails (so many emails), review policies, etc. 4. The managers (aka leads) are very sweet and kind, but add no value and a lot of headache to the stylist role. They carry on the toxic positivity that headquarters is known for. It doesn't matter what you say or what issues you respectfully bring to light- nothing will change. They'll listen and promise to share that with their manager, and you'll never hear about it again. In the meantime, you'll receive many (many) gif and emoji filled cheery emails from them that are a waste of time and just regurgitate the ten email posts you received from headquarters that day. 5. We used to be able to work our hours whenever we wanted to/needed to during the day. It was amazing. Now you have to schedule your week down to the minute by the weekend before and only work 8am - 8pm. Stylists were very upset about this- it was the main/only benefit of the job. We aired our concerns to managers, corporate leaders, anyone that would listen. They essentially patted us on the head and told us to suck it up or leave. This role will be replaced by algorithms completely soon anyway.

2.0
Sep 2, 2021

Bait and Switch

Recommend
CEO approval
Business Outlook

Pros

-(formerly) Flexible schedule -Work from home -40% discount

Cons

-Demanding efficiency expectations -Unclear metrics for success -Lack of transparency from higher-ups on company wide decisions -Major shifts happen quickly and without warning -No guaranteed minimum hours -Actively moving away from styling time and relationship building, to time spent passively training an algorithm that replaced us as stylists

1.0
Aug 17, 2021

Don't work here.

Recommend
CEO approval
Business Outlook

Pros

Employee Discount, work from home, decent pay for easy work

Cons

No flexibility despite that being in the job description, frequent (lazy) manipulation tactics from upper management, wear and tear on your laptop, management drops your hours without notice, no space for growth, lack of genuineness within leadership, lack of transparency, the list goes on...

Viewing 217 - 219 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.