Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Nov 30, 2021

5 Star reviews are fake

Recommend
CEO approval
Business Outlook

Pros

There’s absolutely no way these recent 5 star reviews are real. I used to try and recruit friends and acquaintances to work here, but now I tell them to run. Run far, far away.

Cons

The most ridiculous toxic work environment I’ve ever seen exist. LulaRich on Netflix felt eerily similar. You never have what you need to please clients, yet are held to an impossible efficiency standard and continually, sneakily given a bigger workload for the same pay. So many people have developed mental health issues and actually had to be medicated while working here. Seriously.

1.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros at all

Cons

Everything. They talk down to stylists in a condescending tone and ask you to embrace the companies problems with stitch fix grit instead of attempting to take any accountability. I have never felt more disrespected and unacknowledged anywhere before this. If you have any constructive feedback that directly addresses the reality of the problems wether it be inventory, management, policies, disrespect, you will be asked to be quiet or you can lose your job. They ask you to uphold stitch fix’s company values without even remotely touching those values themselves. Every lead does something different all none of the supervisors care about the stylists at all they refuse to listen or offer genuine support. If you think you are getting into a positive, flexible, creative, role that allows you to work in the fashion industry - you are not. There is only fake toxic positivity, there is no flexibility, there is no creativity, the “fashion” clothing you are essentially pushing on their clients is overpriced poor quality garbage that has been around for YEARS. Forget sharing the latest trends with any clients. If you like being a soleless robot that yes mams everything, that is walked over, that is not taken into consideration as a human, that wants to push out of style poor quality items on clients then this is the perfect position for you. If you don’t want to be cared about and do not care to have any voice at all then this is the perfect job for you. If you are a human then I highly recommend never even considering finding yourself working for this company that holds no value for the employees that work there. If you are looking for career growth, this is the worst company for you. There is zero growth opportunity even though they make it sound like growth is highly accessible and encouraged.

1.0
Sep 14, 2021

Get out while you can

Recommend
CEO approval
Business Outlook

Pros

The pay is decent. Remote work. Benefits.

Cons

Inflexible work hours, vague policies that are constantly changing. No consistency across management. It's like the leads are winging it. There is absolutely no transparency. We're treated like cogs in the machine. The algorithm is terrible and getting worse instead of better while we're having time taken away from each client. There is not enough time to review client information. We are asked to go faster and faster and faster. No raises, ever. No internal promotions. Ever. No way to advance. Work environment is absolutely toxic. We're constantly gaslit and told our experiences and opinions are not valid.

Viewing 214 - 216 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.