Frustrated Warehouse Operations Former Employee
Pros
Young, upbeat, free-flowing company that currently employs decent managers and supervisors that care about their positions, work-ethic and career paths. Lots of in-house benefits for associates / leads, flexible management styles, days off and work-life balance.
Cons
Where to begin. There is a clear pattern of "this used to be a great place to work" as you read through each post. Why? Upper (corporate) management and HR politics. Off-site, corporate managers have clear agendas that only fit their routines / beliefs that border EOE failures. Stitch Fix preaches employee development, being ones best self, understanding of diversity and career path growth from the ground up. But, what upper management prefers is the hiring of staff based on their personal tastes, favoritism, complete detachment from any form of supervisory / management development and allowing HR to completely dictate and control the operations decisions. I have never worked in any environment where recruiting, hiring and separation conversations are based on heresy, a clear lack of developmental planning, training and / or performance based metrics. Rather, once you become “marked” because of a complaint from any member of staff, you best hope you are in the good graces of upper management, or else. And that “or else” equals upper management finding a way to restructure processes to the point that you, as a leader, will fail and be asked to leave. Case in point, how else have more than two dozen supervisors and managers had to find another job within a year-and-a-half? These were the same leaders that were asked to start a distribution center from nothing, recruit and hire an enormous number of associates, revamp processes, work around numerous corporate volume forecast errors all while operating under constant “mother-may-I” scrutiny of corporate managers / HR managers that held little distribution experience prior to arriving at Stitch Fix in the first place. Oh, and we did it very well by the way! In summary, Stitch Fix used to be a fun, hip place that broke the mold of so many corporate-world distribution centers. This is no longer the case. Now, dependent on your title, you should simply keep your mouth shut, fall into the respective clique of your manager and most of all, do not ever have an intelligent argument with any member of corporate as they will simply find a creative way to state you have failed to do your job well.