Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Dec 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Young, upbeat, free-flowing company that currently employs decent managers and supervisors that care about their positions, work-ethic and career paths. Lots of in-house benefits for associates / leads, flexible management styles, days off and work-life balance.

Cons

Where to begin. There is a clear pattern of "this used to be a great place to work" as you read through each post. Why? Upper (corporate) management and HR politics. Off-site, corporate managers have clear agendas that only fit their routines / beliefs that border EOE failures. Stitch Fix preaches employee development, being ones best self, understanding of diversity and career path growth from the ground up. But, what upper management prefers is the hiring of staff based on their personal tastes, favoritism, complete detachment from any form of supervisory / management development and allowing HR to completely dictate and control the operations decisions. I have never worked in any environment where recruiting, hiring and separation conversations are based on heresy, a clear lack of developmental planning, training and / or performance based metrics. Rather, once you become “marked” because of a complaint from any member of staff, you best hope you are in the good graces of upper management, or else. And that “or else” equals upper management finding a way to restructure processes to the point that you, as a leader, will fail and be asked to leave. Case in point, how else have more than two dozen supervisors and managers had to find another job within a year-and-a-half? These were the same leaders that were asked to start a distribution center from nothing, recruit and hire an enormous number of associates, revamp processes, work around numerous corporate volume forecast errors all while operating under constant “mother-may-I” scrutiny of corporate managers / HR managers that held little distribution experience prior to arriving at Stitch Fix in the first place. Oh, and we did it very well by the way! In summary, Stitch Fix used to be a fun, hip place that broke the mold of so many corporate-world distribution centers. This is no longer the case. Now, dependent on your title, you should simply keep your mouth shut, fall into the respective clique of your manager and most of all, do not ever have an intelligent argument with any member of corporate as they will simply find a creative way to state you have failed to do your job well.

4.0
Dec 3, 2016

Lead Stylist

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home, great discount and leadership team within region is very supportive

Cons

Politics in upper management. Work load can be very heavy at times. Managing a large remote team can be very overwhelming

1.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Free Snacks & Drinks Free Parking Free Catered Meals 1-2x a Week Free Laptops Great downtown location. Great hours. Great holiday pay.

Cons

Hostile work environment due to hiring too many new people without offering current employees raises. People are fired without real reason. For instance, two days after a team meeting, during which our head of operations received negative comments regarding her presence--she was an outsider hired for the position--an email went out saying it was going to be her last day. She had only been there for three months. This kind of abrupt end of employment (there have been others, including three from my training group) leaves us all wondering if we will have our jobs tomorrow. No raises. Ever.

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Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.